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"Thanks for your help and your great service! "
Jim Koch
"Thank you very much for selling GREAT TOOLS!"
Nate Kendall
"Matt from Quality Sewing told me you were amazing!!! Thank you SO MUCH!"
Jeff Belvill
"I’d love to say I went right to you first, but I did a Google search for PB Tools. By the way, your website looked great! Thanks again!"
Keith Strain
"...over the years some of my Swiss contacts have given me PB tools to use. My first was a set of PB long-arm allen wrenches. At first I didn’t think they were anything special, but the never rounded out on the ends. They never twi8sted and VERY rarely broke. Then someone gave me a set of rainbow allens as a Christmas gift. My initial reactions was “Gee, thanks.” that was about six years ago. Now I wouldn’t part with the rainbows for a million bucks. At first I did not appreciate the color-coding of the different sizes, and they sat in my toolbox for a year until I really needed a set. I started using the, and when you have a crowded work bench, with tools, gears, bearings and other stuff covered in grease, you really start to appreciate the color-coding. It took a week to unconsciously learn what color was what size, and now I couldn’t imagine using any other. To scan around my workbench and just look for the orange (5 mm) wrench is a real timesaver. Don’t know why anyone else never thought of it. And I use allens ALL the time. The painted colors hold up pretty well too.
As for using you to replace 2 broken wrenches I have, several people recommended your site to me. One guy was someone in our shop on a special project and another was someone I’ve worked with for 8 years. Apparently you have a good reputation in can manufacturing plants. Since most 3-piece can machinery is made in Switzerland, I guess this makes sense.
PB tools are expensive, but they are worth the investment if you are serious about what you do."
Jerry Halter
"I'm a real tool geek! When I was in Aruba this July, I spotted one of the maintenance men at the Marriott and guess what type of screwdrivers he was carrying in his holster...PB!!!! The unique yellow ends of the screwdrivers are very distinctive and hard to miss."
Ken Gallagher
"Thanks for the email with the specials. Keep them coming."
Fred Elliott
"You are awesome. Thanks for your extra efforts."
Rod Borget
"I'm an engineer but I work hands on with stuff all day. It's much better to have tools that I can rely on without any chance of buggering up stuff."
Michael Kuck
"I just received my tools today, thank you so much for such a fast shipping and an outstanding service, I'm one happy customer."
Jose Garcia
"Your magnets will be given out and I will post one in a highly visible area at work. Thank you again for the quick shipping!"
Frank Husted
"I finally received the rollup and new tools and it looks great. I couldn’t be more pleased. It’s in good company... Only the best!"
Mark Rodman
"...once again thank you for great dedication to the industry and the prompt courteous service you offer!"
Blasé DiCioccio
"I already have a tool lady. And she takes care of me just fine. :-)"
Ken Madore
"This PB tool is beautiful, another example of great Swiss design! THANK YOU!"
Joel Simon
"The MultiTorque 8325 arrived today, just beautiful and the ratchet fits with the handle like it was made for it. Also a very nice ratchet... smooth and nice small increments. Just love the feel of the new soft touch grip material on the handle.
Hmmm, that catalog you sent me sits under the coffee table at home and is bad news!!!! That new PB 8510 R-100 set sure is nice."
John Dek
"I am sure glad I found you and your website. Its not often that you find someone so committed to their business that they would return an email at 10 o'clock at night. I should have known this would be a great experience with you being a New Mexican.
The list below looks perfect and would an awesome solution for the RC community. I had a chance to put the tools through their paces and was quite impressed. I had to remove a couple of parts on the car but have been reluctant to do it because I was afraid the screw would strip out. The PB Tools performed flawless and removed the screw perfectly. After I got the screw out I put in a brand new because the old screw was showing some serious wear from my previous tools. I also like how light the tools are the grip is super comfortable.
The magnetizer is awesome and was a big hit. I bet 30 different people used the magnetizer on Saturday. I do think this set of tools would be a great kit to offer on your site.
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The cars are 1/10th scale so they are fairly large and move really quick. I would guess we are running at about 35 mph and when you crash it means something is broke and you will need to tear apart and replace the broken pieces. Thats why good tools are so important to us. I will tell you the PB Tools are performing better than any tool I have seen. LAst night I was working on my car and had to remove the differential on the car. Well one of the screws was so tight I really had to twist hard on the driver. I closed my eyes and turned as hard as I could. I expected the screw to strip or the tool to break but none of the above happened, the screwed backed out just fine. I love these tools.
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Bob Call
"Still love your tools and every time I grab my dad's stanley screwdriver out of his woodshop, I grimace and hope you don't find out! :-)"
Jay Stauffer
"Also, I would like to say, it is refreshing to see an internet based dealer with good customer service , I can see why you were highly recommended."
Joshua Patton
"Barbara, I don't mind getting updates, sales or specials via e-mail. so send as much as you like. I usually print them and show them to my customers and let them order what they want from you. I have a set of short metric ball end PB's that are at least 8 years old that I use EVERY day that look brand new still, that I compare to their 6 month old stripped out hardware store junk. I tell them that good tools last longer and do not strip out bolt heads. I got rid of my "snap on" metric allens and other assorted so called tools because they just don't compare."
Rich Herrmann
"Last week-end (Fri & Sat) I attended Bernina training on the new 830 sewing machine (they call it a sewing computer). It is quite a machine. With 38 people in the class, it was wall to wall TOOL LADY tools. Everybody had them! Thought you would like to know."
Ken Ramsay
"Had another good story with another tool today. Some screw heads were stripped out and way too tight and Jason was unable to get them. He used several different approaches and then went to try another tool. I used my #2 Phillips and BANG it was taken care of. The quality of these tools have been clearly recognized by all the people in class and most importantly by Jason. I hope this leads to something for you :-]"
Brad Jones
"It has been a pleasure dealing with you and we will do some more business soon as we can't get this stuff in the UK."
Nigel Egan
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